Privacy policy

This privacy policy applies between you, the User of this Website and Action Traffic Management (Also referred to as Action TM), the owner and provider of this Website.

Action TM takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and interpretation
1. In this privacy policy, the following definitions are used:

Collectively all information that you submit to Action TM via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws
Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

The General Data Protection Regulation (EU) 2016/679;

Action TM, We or Us
Action TM, 27 Bolding House Lane, West End, Surrey, GU24 9JJ;

User or You
Any third party that accesses the Website and is not either (i) employed by Action TM and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Action TM and accessing the Website in connection with the provision of such services; and

The website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:
        a. the singular includes the plural and vice versa;

        b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses,
            clauses, schedules or appendices of this privacy policy;

        c. a reference to a person includes firms, companies, government entities, trusts and

        d. "including” is understood to mean “including without limitation;

        e. reference to any statutory provision includes any modification or amendment of

        f. the headings and sub-headings do not form part of this privacy policy.

Scope Of This Privacy Policy
3. This privacy policy applies only to the actions of Action TM and Users with respect to
    this Website. It does not extend to any websites that can be accessed from this Website
    including, but not limited to, any links we may provide to social media websites.

4. For purposes of the applicable Data Protection Laws, Action TM is the "data
    controller”. This means that Action TM determines the purposes for which, and the
    manner in which, your Data is processed.

Data Collected
5. We may collect the following Data, which includes personal Data, from you:
        a. name;

        b. contact Information such as email addresses and telephone numbers; in each case,
            in accordance with this privacy policy.

How We Collect Data
6. We collect Data in the following ways:
        a. data is given to us by you; and

        b. data is collected automatically.

Data That Is Given To Us By You
7. Action TM will collect your Data in a number of ways, for example:
        a. when you contact us through the Website, by telephone, post, e-mail or through
            any other means;

        b. when you use our services; in each case, in accordance with this privacy policy.

Data That Is Collected Automatically
8. To the extent that you access the Website, we will collect your Data automatically, for

        a. we automatically collect some information about your visit to the Website. This
            information helps us to make improvements to Website content and navigation,
            and includes your IP address, the date, times and frequency with which you access
            the Website and the way you use and interact with its content.

Our Use Of Data
9. Any or all of the above Data may be required by us from time to time in order to provide
    you with the best possible service and experience when using our Website. Specifically,
    Data may be used by us for the following reasons:

        a. internal record keeping; in each case, in accordance with this privacy policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our
      legitimate interests. If you are not satisfied with this, you have the right to object in
      certain circumstances (see the section headed "Your rights" below).

Keeping Data Secure

11. We will use technical and organisational measures to safeguard your Data, for example:

        a. access to your account is controlled by a password and a user name that is unique
            to you.

        b. we store your Data on secure servers.

12. Technical and organisational measures include measures to deal with any suspected data
      breach. If you suspect any misuse or loss or unauthorised access to your Data, please let
      us know immediately by contacting us via this e-mail address:

13. If you want detailed information from Get Safe Online on how to protect your
      information and your computers and devices against fraud, identity theft, viruses and
      many other online problems, please visit Get Safe Online is
      supported by HM Government and leading businesses.

Data Retention
14. Unless a longer retention period is required or permitted by law, we will only hold your
      Data on our systems for the period necessary to fulfil the purposes outlined in this
      privacy policy or until you request that the Data be deleted.

15. Even if we delete your Data, it may persist on backup or archival media for legal, tax or
      regulatory purposes.

Your rights
16. You have the following rights in relation to your Data:

        a. Right to access - the right to request (i) copies of the information we hold about
            you at any time, or (ii) that we modify, update or delete such information. If we
            provide you with access to the information we hold about you, we will not charge
            you for this, unless your request is “manifestly unfounded or excessive.’ Where we
            are legally permitted to do so, we may refuse your request. If we refuse your
            request, we will tell you the reasons why.

        b. Right to correct - the right to have your Data rectified if it is inaccurate or

        c. Right to erase - the right to request that we delete or remove your Data from our

        d. Right to restrict our use of your Data - the right to "block" us from using your Data
            or limit the way in which we can use it.

        e. Right to data portability - the right to request that we move, copy or transfer your

        f. Right to object - the right to object to our use of your Data including where we use
           it for our legitimate interests.

17. To make enquiries, exercise any of your rights set out above, or withdraw your consent to
      the processing of your Data (where consent is our legal basis for processing your Data),
      please contact us via this e-mail address:

18. If you are not satisfied with the way a complaint you make in relation to your Data is
      handled by us, you may be able to refer your complaint to the relevant data protection
      authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's
      contact details can be found on their website at

19. It is important that the Data we hold about you is accurate and current. Please keep us
      informed if your Data changes during the period for which we hold it.

Links To Other Websites
20. This Website may, from time to time, provide links to other websites. We have no control
      over such websites and are not responsible for the content of these websites. This
      privacy policy does not extend to your use of such websites. You are advised to read the
      privacy policy or statement of other websites prior to using them.
      Changes Of Business Ownership And Control.

21. Action TM may, from time to time, expand or reduce our business and this may
      involve the sale and/or the transfer of control of all or part of Action TM. Data
      provided by Users will, where it is relevant to any part of our business so transferred, be
      transferred along with that part and the new owner or newly controlling party will, under
      the terms of this privacy policy, be permitted to use the Data for the purposes for which it
      was originally supplied to us.

22. We may also disclose Data to a prospective purchaser of our business or any part of it.

23. In the above instances, we will take steps with the aim of ensuring your privacy is

24. You may not transfer any of your rights under this privacy policy to any other person. We
      may transfer our rights under this privacy policy where we reasonably believe your rights
      will not be affected.

25. If any court or competent authority finds that any provision of this privacy policy (or part
      of any provision) is invalid, illegal or unenforceable, that provision or part-provision will,
      to the extent required, be deemed to be deleted, and the validity and enforceability of
      the other provisions of this privacy policy will not be affected.

26. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or
      remedy will be deemed a waiver of that, or any other, right or remedy.

27. This Agreement will be governed by and interpreted according to the law of England and
      Wales. All disputes arising under the Agreement will be subject to the exclusive
      jurisdiction of the English and Welsh courts.

Changes To This Privacy Policy
28. Action TM reserves the right to change this privacy policy as we may deem necessary
      from time to time or as may be required by law. Any changes will be immediately posted
      on the Website and you are deemed to have accepted the terms of the privacy policy on
      your first use of the Website following the alterations. You may contact Action TM by
      email at

29. This privacy policy was updated on the 9th day of October 2021